Privacy Policy

This Privacy Policy explains how CLEVERLYAI INC. (“CleverlyAI,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use our website, mobile application, and related services (the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

We may collect information you provide directly, including:

• Account information (such as name and email address)
• Login and authentication details
• Support requests or communications you send us
• Content or inputs you submit when using the Service (such as prompts or messages)

B. Information Collected Automatically

When you use the Service, we may automatically collect:

• Device and application information (device type, operating system, app version)
• Usage data (features used, pages viewed, actions taken, timestamps)
• Log data (IP address, browser type, access times, referring URLs)
• Approximate location derived from IP address
• Cookies or similar technologies on our website

C. Payment Information

If you purchase a subscription, payments are processed by third-party payment providers. We do not store full payment card details. We may receive limited information such as:

• Subscription status
• Plan type
• Transaction or invoice identifiers
• Billing timestamps

2. How We Use Your Information

We use information to:

• Provide, operate, and maintain the Service
• Create and manage user accounts
• Authenticate users and prevent unauthorized access
• Process subscriptions and manage billing status
• Respond to support requests and communicate with users
• Improve features, performance, and user experience
• Monitor for fraud, abuse, or violations of our Terms of Service
• Comply with legal obligations

We process personal information only where we have a lawful basis to do so, including to provide and operate the Service, to perform a contract with you, to comply with legal obligations, or where processing is based on our legitimate interests and does not override your rights.

3. How We Share Information

A. Service Providers

We may share information with third-party service providers that help us operate the Service, such as providers for authentication, databases, analytics, and hosting. These providers may include, but are not limited to, cloud and infrastructure service providers.

Service providers may access information only as necessary to perform services on our behalf and are required to protect and process such information in accordance with applicable laws.

B. Legal and Safety

We may disclose information if required by law or if we believe disclosure is necessary to:

• Comply with legal process
• Enforce our Terms of Service
• Protect the rights, safety, or security of users, the public, or CleverlyAI

C. Business Transfers

If CleverlyAI is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

D. Sale of Personal Information

We do not sell your personal information.
If this changes in the future, we will update this Privacy Policy and provide notice as required by applicable law.

4. AI & User Content

If the Service includes AI-powered features, you may submit content such as prompts or inputs (“User Content”). We process User Content to provide the Service and its functionality.

We may use aggregated or de-identified data to improve performance, reliability, and safety. User Content remains subject to applicable laws and this Privacy Policy.

5. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Service
• Maintain user accounts
• Meet legal, accounting, or security requirements
• Resolve disputes and enforce agreements

You may request deletion of your account as described below.

6. Your Choices & Rights

A. Account Information

You may update certain account information through available account settings.

B. Communications

You may opt out of non-essential marketing communications. Service-related messages may still be sent.

C. Cookies

You may disable cookies through your browser settings, though some features may not function properly.

D. Access & Deletion

You may request access to or deletion of your personal information by contacting support@cleverlyai.com.

Where required by law, you may have the right to opt out of the sale or sharing of personal information.

7. Security

We use commercially reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

CleverlyAI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

9. International Users

Our Service may be operated and hosted using cloud infrastructure in multiple jurisdictions. If you access the Service from outside Canada, your information may be processed in countries where our service providers operate. By using the Service, you consent to such processing where permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent version. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

CLEVERLYAI INC.
Email: support@cleverlyai.com